Information for personal coaching / spiritual companionship prospective clients provided below. The content has been designed to help ensure both the Spiritual Companion and the Client feel comfortable in the relationship.
By scheduling sessions for personal coaching and/or spiritual companionship the client is stating both their implied understanding and full agreement with all of the following points listed below. Any questions or concerns, please email Jan Spragge directly before your first session is booked to ensure full understanding and agreement before the commencement of sessions at janspragge@gmail.com (A ‘client’ for these purposes is someone who has booked a session for personal coaching and/or spiritual companionship with Jan Spragge.)
Payment Procedure:
Fees are charged on a monthly basis in Canadian dollars, to be paid by the first day of the month that services are to be carried out unless otherwise specified. It is the responsibility of the client to ensure that sessions are booked and attended in the time-period outlined. Reminders are not sent in advance. It is possible to schedule more (when there is availability) or fewer sessions per month if needed provided that 2 weeks written notice is given before the start of the month. Fees will be adjusted accordingly. No late payments are permitted, unless prior arrangements have been made. Please let Jan Spragge know in writing if you are experiencing a challenge as some scholarship rates are available.
Fees can be paid by e-transfer to janspragge@gmail.com or PayPal @JanSpragge Cheques are also accepted and are to be made out to ‘Jan Spragge’ with note as to the invoice number or date(s) of service.
Services:
The services to be provided by Jan Spragge to the coaching and/or spiritual companion client are strategic in scope and can include such matters as follows: an exploration of a client’s personal life including relationships, volunteer activities, business growth and problem solving abilities to help support a client in achieving their own set goals using various coaching, diagnostic methods and spiritual companionship practices. These tools do not include clinical or psychological diagnostics, therefore a psychologist or psychiatrist should be contracted if such a service is wanted or warranted. The services are to be delivered via online vehicles such as Zoom, by telephone, or in-person and at times via email.
Insurance:
Coaching and/or spiritual companionship is not covered by medical insurance or other types of insurance. If you require coverage for financial or other reasons, it would be suggested that services in the psychological sector be contracted, such as a counsellor, therapist or psychiatrist.
Communication Procedure:
Phone: The Client will call Jan Spragge at the day and time set up in advance either agreed upon during session itself, or on the Time Trade on-line self-booking calendar. Client pays long-distance phone charges or mobile phone charges if any apply.
Zoom: Jan Spragge will send a Zoom link within a short time period before a session start time so that it is readily available for the client at the scheduled time.
Email: The Client may email Jan Spragge at the address below when applicable. If email traffic becomes excessive Jan Spragge will advise the number and frequency of emails that the she is willing to accept between sessions from the Client. Jan Spragge will make every effort to respond to emails and voice messages within 48 hours excluding weekends and holidays.
Procedures:
As a client, please ensure you understand and agree that you are fully responsible for your physical, mental and emotional well-being during your coaching and/or spiritual companionships sessions and the duration of the engagement of services. It is up to you to choose to discontinue personal coaching and/or spiritual companionship at any time and to contact Jan Spragge immediately via email if you choose to do so at janspragge@gmail.com
As a client, please ensure you understand that coaching and/or spiritual companionship is a Professional-Client relationship you have with Jan Spragge that is designed to facilitate the creation/development of personal, professional or business goals and to develop and carry out a strategy/plan for achieving those goals.
As a client, please ensure you understand that coaching and/or spiritual companionship is a comprehensive process that may involve all areas of my life, including work, finances, health, relationships, education and recreation. By booking sessions you the client acknowledge that deciding how to handle these issues, incorporate coaching and/or spiritual companionship into those areas, and implement your choices is exclusively your own responsibility. Ensure you understand that you are actively encouraged to decline any requests that you feel are inappropriate and will discuss with Jan Spragge any aspect of the coaching and/or spiritual companionship relationship that you are unhappy or unsure about.
As a client, please ensure you understand that coaching does not involve the diagnosis or treatment of any disorder including mental disorders as defined by the American or Canadian Psychiatric Associations. Ensure you understand that coaching and/or spiritual companionship is not a substitute for counselling, psychotherapy, psychoanalysis, mental health care or substance abuse treatment and ensure you will not use it in place of any form of diagnosis, treatment or therapy. This is of the upmost importance in your own care. For any immediate concerns please find emergency hotlines or centres in your own area that can be of help to you.
As a client you promise that if you are currently in therapy or otherwise under the care of a mental health professional, that you have consulted with the mental health care provider regarding the advisability of working with a coach and/or spiritual companion and that this person is aware of your decision to proceed with the coaching and/or spiritual companionship relationship.
As a client, understand that certain topics may be anonymously and hypothetically shared with other coaching, spiritual companionship, and/or mental health professionals for training or consultation purposes.
Client or Jan Spragge can terminate this agreement without due cause at any time upon 1 week written notice.
Nature of Relationship:
As a client it is your responsibility to be aware that the coaching and/or spiritual companionship relationship is in no way to be construed as psychological counselling or any type of therapy. In the event that the client feels the need for professional counselling or therapy it is the responsibility of the client to seek a licensed professional. Client is aware that the coaching and/or spiritual companionship relationship is in no way to be construed as business consultancy. In the event that the client requires same, it is the responsibility of the client solely to seek such professionals, as the client deems necessary. Coaching and/or spiritual companionship results are not guaranteed. Client enters into coaching with the understanding that they are responsible for creating their own results and that in no way does the coach and/or spiritual companion share in that responsibility. Jan Spragge is not responsible for any loss or damage related to the coaching and/or spiritual companionship relationship during sessions, email exchanges or in any way because of the relationship itself. Jan Spragge or any of the entities she is in relationships with do not bear responsibility for any consequence and in no event shall be liable for any direct, indirect, incidental, special, or consequential damages relating directly or indirectly to any action or inaction that the client takes based on the services offered, information provided, or other material obtained through the coaching and/or spiritual companionship relationship.
Coaching and/or spiritual companionship can help you to learn new skills, make significant behaviour changes and explore your faith journey. As the Client, you will set the agenda for our coaching and/or spiritual companionship conversations. It is expected that you as the client will evaluate your own progress, and to be proactive in the goals you have defined. Coaching and/or spiritual companionship does not offer any guarantee of success.
Confidentiality:
Jan Spragge recognizes that the client may have the following: Future plans, business affairs, customer/client/patient lists and information, financial information, job information, goals, personal information and other proprietary information. Jan Spragge will not at any time, either directly or indirectly use any information for her own benefit, disclose or communicate in any manner any information to any third party without the client’s written (or ‘express’) permission except as required by law. Jan Spragge will not divulge that she and the client are in a coaching and/or spiritual companionship relationship without the permission of the client with exception of the credit card or other payment service provider, the Credit Card Company and/or bank the Client and Jan Spragge are using to process payments. To protect Jan Spragge’s intellectual property, the client agrees not to disperse or reuse Jan Spragge’s material given, unless the client has written permission from Jan Spragge. (Occasionally, certain topics and information may be shared anonymously with other coaching professionals for training or consultation purposes i.e. my mentor coach. Your identity or details that could identify you will never be disclosed without your express written permission.)
Cancellations:
When a client is unable to make a scheduled call with the coach and/or spiritual companion for emergency reasons, Jan Spragge will reschedule it if possible at a mutually agreeable time and date, provided that 24 hours’ notice is given by email or phone. Sessions cancelled without 24 hours’ notice, or ‘missed’ by the client are charged in full.
For additional information pertaining to the agreement please visit the following:
International Coach’s Federation code of Ethics and Standards
Spiritual Directors International Guidelines for Ethical Conduct
Information for personal coaching and/or spiritual companionship prospective clients is provided above. By scheduling sessions for personal coaching and/or spiritual companionship the client is stating both their implied understanding and full agreement with all the above as listed. Any questions or concerns, please email Jan Spragge directly before your first session is booked to ensure full understanding and agreement at janspragge@gmail.com.
